At UK Mobile and Computers LIMITED, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or use our services.

By using our website (https://ukmobileandcomputers.co.uk) or any of our services, you agree to the practices described in this policy.

1. Information We Collect
We may collect and process the following types of personal information:

• Contact details: Name, email address, phone number, and delivery address

• Order and service information: Details about products or services requested or purchased, including device specifications for repairs

• Payment data: Handled securely via trusted third-party payment processors (we do not store payment details)

• Technical and usage data: IP address, browser type, and usage behavior collected through cookies and analytics tools

2. How We Use Your Information
We use your data for the following purposes:

• To process and fulfill orders or repair/service requests

• To respond to your inquiries and provide customer support

• To improve our website, services, and overall user experience

• To comply with legal and regulatory obligations

3. Legal Basis for Processing
We process your personal data under the following legal bases:

• Consent: When you have given clear permission for us to do so

• Contractual necessity: To provide services you have requested or purchased

• Legal obligation: To comply with applicable laws and regulations

• Legitimate interests: For internal business purposes such as improving our services (where your rights do not override these interests)

4. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share data only with:

• Service providers: Couriers, payment processors, and IT support partners bound by strict confidentiality agreements

• Legal authorities: When required by law or to protect our legal rights

5. Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Enhance your website experience

• Collect analytical data about site usage

You can manage or disable cookies through your browser settings. For more information, see our Cookie Policy.

6. Your Rights
You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Object to or restrict certain processing activities

• Withdraw consent at any time where processing is based on consent

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

7. Data Retention
We retain your data only for as long as necessary to:

• Provide services you’ve requested

• Comply with legal or regulatory obligations

• Resolve disputes or enforce agreements

When data is no longer needed, it is securely deleted.

8. Data Security
We use appropriate technical and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9. International Data Transfers
If any data is transferred outside the UK or EEA, we ensure it is protected with appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions).

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any data.

11. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it promptly.

12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised date. We encourage you to review it periodically.

13. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: info@ukmobileandcomputers.co.uk
Address: 64 New Chapel St, Mill Hill, Blackburn BB2 4DT, United Kingdom